The store was clean albeit a little dated. The staff was nice and friendly. But it's so difficult to shop there, when compared to your other option in town, I can't see why they expect anyone to come back. A simple survey of their customer base, or even a walk thru of their competition, would generate several ideas on how they could improve the experience and provide better value to their customers. I wish them the best, but it seems clear they are losing the fight to their competition, or they simply don't care.
Not doing great keeping up with technology and a poor selection. It is a chain in obvious decline.
If you sign up for the 'customer loyalty program', they tell you it will take them 4 weeks to input your information so you MUST keep the plastic card with you until then. You won't be able to put your phone number in to their keypad to look up your account for 4 weeks. It's 2017, and it takes them four weeks! And I'm supposed to carry around ANOTHER little plastic card for a month while you figure out how to type in my info on your little customer card?
Next, the selection is lacking. They don't have much of an organic selection and none of the good brands for healthy eating. I get the feeling they were a small town chain for so long, they just don't know how to compete with the 'real' grocery store chains.
Lol. This place is a joke. Staff are childish and the "savings" is bs when you comparison shop
Everything is right where I can find it. Prices are awesome. Cashiers are great. And all staff are pleasant, willing to help, freindly and courteous. I shop alot at Top's never disappointed.
Comphensive supermarket with a full mid-range selection of fresh, frozen and dried goods. Some departments such as meats and cheeses are limited, but they do have an in-store bakery offering breads and sweets. Check their weekly flyer for sales and promotions.
Jinnell and many of her co worker are always very helpfull thats why i choose tops
Tops Market is a US Grocery Or Supermarket based in Corning, New York. Tops Market is located at w 14830, 360 W Pulteney St, Corning, NY 14830, USA.
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